Willie’s my role model for my dotage, and this is my theme song for my Golden Years. I’ve got to go tend to other things, and will be offline for a while. Watch for a very rare return to my journalistic roots with a feature article about the death of customer service; it will be appearing in several mainstream business publications. Not my normal venue, but some of you may find it entertaining. The story has interesting insights into privacy rights, car rentals and law enforcement.
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